Refund Policy

Last updated: 26 July 2026

If you're not happy with Quantic Pro, we'll refund you — in full, no questions asked — within 30 days of any charge.

How it works

• The 30-day window applies to every charge: your first purchase and each yearly renewal alike.
• There are no conditions, deductions, or processing fees — you get 100% back.
• To request one, email hello@quantic.es from your account address, or use the billing portal (Settings → Manage billing). No justification needed.
• Refunds are issued by our merchant of record (the seller of record for the transaction) to your original payment method — typically within 5–10 business days, depending on your bank.
• Once refunded, your plan returns to Free; your data is untouched.

Your statutory rights

This policy is in addition to — never instead of — your statutory rights, including the EU consumer 14-day right of withdrawal for digital services. Since our voluntary window is longer and unconditional, exercising it is always at least as favourable.

The free plan

It's free, forever, no card required — nothing to refund.

Operator

Quantic is operated by Francisco Manuel Leveque Zamora (NIF 39360950-S), Spain — hello@quantic.es.